Privacy Policy

Last updated on: November 13, 2025

1. Personal Data Administrator

The administrator of your personal data is BrokerInsight Analytics Inc., with its registered office at 1257 Granville St, Vancouver, BC V6Z 1M4, Canada. For any matters concerning data protection, you can contact us at privacy@brokerinsight.ca.

2. Scope and purpose of data processing

We process your personal data for the following purposes:

  • Provision of services: To create and maintain your user account, provide access to our content and tools, and fulfill our contractual obligations as outlined in our Terms of Service.
  • Payment processing: For users subscribing to our premium services, we process data necessary to handle payments and issue invoices, in collaboration with our secure third-party payment processors.
  • Communication: To send you service-related notifications, respond to your inquiries via our contact form or email, and, with your consent, to send you newsletters and marketing communications.
  • Analysis and statistics: To improve our website and services, we analyze user behaviour in an anonymized or aggregated form. This helps us understand user needs and enhance the user experience.

3. Your rights under applicable law

In accordance with Canadian privacy legislation (including PIPEDA), you have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten), subject to legal limitations
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with the Office of the Privacy Commissioner of Canada

4. Cookies

Our website uses cookies to enhance functionality and improve your experience. Cookies are small text files stored on your device.

  • Necessary cookies: These are essential for the website to function correctly, enabling basic features like page navigation and access to secure areas of the site.
  • Analytical cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously, allowing us to improve our services.

You can manage your cookie preferences through your browser settings. However, disabling necessary cookies may affect the functionality of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes data encryption, secure servers, and access controls. We regularly review our security procedures to ensure the highest level of protection.

6. Data Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., payment processors, hosting services) only to the extent necessary to provide our services. All such third parties are contractually obligated to protect your data.